Walk-In Counselling Option for Adults AND Youth
A walk-in counselling option is available for children, youth and adults (aged 7 and up) on Tuesdays, 8am – 4pm and Thursdays, 10am – 6pm at NHH’s Community Mental Health Services office located at 1011 Elgin Street West, Suite 200, Cobourg.
If you have access to a phone, please call 905-377-7784 to receive support from the Walk-In Counselling team (Tuesdays 8am – 4pm, Thursdays 10am – 6pm). You will be asked for the following:
- First and last name
- Phone number
- Date of birth
How does the walk-in service work?
Individuals seeking the walk-in option do not require a referral from a physician. Seen on a first-come, first-served basis, walk-in clients meet first with a community mental health staff member who will assess them for appropriateness for walk-in support. Once confirmed, clients receive a same day individual counselling appointment.
Children and youth walk-in services are provided in partnership with Rebound Child and Youth Services and Community Health Centres of Northumberland. Should the walk-in clinic become full on a given day, clients will be asked to return on the next Tuesday or Thursday.
There is no limit to the number of times an individual can access the walk-in clinic.
Outside of the open hours, individuals in crisis are reminded of the following resources:
- Call the 9-8-8: Suicide Crisis Helpline by dialing 9-8-8,
- Reach out to the Community and Social Services Help Line by dialing 211,
- Or, go to the closest Emergency Department
Click here for answers to Frequently Asked Questions regarding walk-in counselling service for youth.