Special Notice

New - Effective Tuesday, June 16, 2020, the Walk-In Counselling Clinic will be available to a limited number of in-person appointments for individuals without access to phone and/or virtual services. This represents Step 1 in our gradual return to the delivery of Walk-In Counselling services temporarily adjusted as a result of COVID-19. Precautions will be in place to ensure client safety with appropriate physical distancing. All clients who enter will be provided with a cloth mask. We will monitor and adjust appointment availability as circumstances permit. It is our aim to expand the availability of in-person appointments in the coming weeks, using a gradual, phased approach, while also maintaining the phone support option. If you have access to a phone, please continue to call the number below to receive support from the Walk-In Counselling team.

Phone support will continue on regular walk-in days (Tuesdays from 8 am – 4pm and Thursdays from 10 am – 6pm).

If you would like phone support, please call:  905-377-7784

Please clearly provide:

• First and Last Name
• Phone number
• Date of Birth

Your call will be returned by walk-in staff by the end of the business day. Screening will be done by phone.

For individuals in crisis:

• Call Four County Crisis at 1-705-745-6484 or 1-866-995-9933,
• Reach out to the Community and Social Services Help Line by dialing 211,
• Or, go to the closest Emergency Department