Northumberland Hills Hospital encourages visits from family and friends throughout our patients' healing process. We know that having loved ones nearby while in hospital makes patients more comfortable and speeds up their recovery.
NHH does not restrict visiting to certain times of the day or evening. Through the Visiting Guidelines provided below, we list certain requirements, particularly related to entry/exit after hours. We thank all visitors for their appreciation of our need to strike the right balance between visiting and the healing process and, further, to protect all patients' rights to privacy and confidentiality. NHH reserves the right to limit, restrict or deny patient visitation based on the needs of the patients or the organization.
Visiting Guidelines at a Glance
- Visiting requirements are flexible to accommodate individual patient circumstances; there are no formal visiting hours at NHH
- Visiting frequency is based on the condition, care needs and expressed wishes of each patient
- If you or others in your household are feeling sick, have a fever or cough, have diarrhea or vomiting, you should not visit
- Children are welcome to visit when accompanied by a parent or guardian, though young children (under the age of 12) should not visit patients in isolation
- Visits should not be planned during therapy or treatment times
- All visitors are expected to wash their hands before and after every patient contact, before and after eating, and after using the washroom
- The privacy and healing environment of all patients and their families must be respected at all times
Evening and night hour visiting requirements (8:00 PM to 6:00 AM)
- The hospital's main entrances are locked nightly at 8:00 PM. Visitors to patients admitted to a hospital inpatient bed should note that NHH has special access requirements in place for evening and night hours.
- Between 8:00 PM and 6:00 AM, visitors must:
- enter through the Emergency Department (ED) entrance
- sign in to the visitor sign-in log on entry, at Switchboard or with the Security guard in the ED
- wear the VISITOR identification sticker provided, which identifies the area they will be visiting
- receive direction from or be escorted by Security to the area they are visiting
- check in at the appropriate nursing station upon arrival to the patient care area and provide the name of the patient being visited
- Special instructions may apply to those visiting a patient in particular areas of the hospital, such as the Emergency Department. Please see below and speak to a member of the health care team for more details
Emergency Department (ED) visiting requirements
Due to space restrictions with the ED, the number of visitors may be limited based on patient and department needs. At all times, visitors to the ED will:
- sign in with the ED Volunteer, Switchboard staff or Security Guard, as directed
- wear the VISITOR identification sticker provided
- receive directions from or be escorted by Security or the ED Volunteer to the ED nursing station where they will check in with ED staff, who will also document the patient being visited
- receive direction to the patient room
- contact an ED nurse with any questions
All visitors are expected to be respectful of the rights and property of other patients, visitors and staff of the hospital. If you have questions or feedback regarding NHH's Visiting Guidelines, please contact NHH's Public Affairs office at 905-377-7757.