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Visiting temporarily paused on Restorative Care Unit as new COVID-19 outbreak declared

Northumberland Hills Hospital (NHH) is experiencing another surge in COVID-19 cases after recently reinstating public visiting back to its 2A Medical/Surgical Unit following an outbreak.

After consultation with the Haliburton, Kawartha, Pine Ridge District Health Unit (HKPRDHU), NHH Infection Prevention and Control (IPAC) leads, staff and members of the hospital’s Patient and Family Advisory Council, NHH has made the difficult decision to temporarily pause visiting to NHH’s Restorative Care Unit due to a new outbreak of COVID-19 cases. 

As of September 20th, there are five active COVID-19 cases among admitted inpatients on the Restorative Care Unit. Across the hospital as a whole, including the Restorative Care patients, there are currently eight admitted patients with COVID-19. 

Consistent with past outbreaks, visiting exceptions to COVID-19-positive patients on Restorative Care will continue to be made for those at imminent end of life, on consultation with IPAC and the health care team.

Visiting continues as usual outside the Restorative Care Unit unless patients are in isolation for COVID-19 infection or exposure. Limited exceptions are made for COVID-19 positive patients on discussion with IPAC and the care team including, for example, those at imminent end-of-life. The following is a summary of the infection prevention and control measures in place at NHH:

Universal masking a shared responsibility to mitigate spread

As a high-risk setting, NHH’s universal masking policy continues to remain in place throughout the hospital and Community Mental Health offices. Visitors have access to free masks on entry to the hospital and NHH’s Community Mental Health offices and will be expected to keep their medical-grade mask on at all times (or over top of their personal cloth mask) while inside, unless eating or drinking in designated areas. No eating or drinking is permitted by visitors in patient rooms, due to the fact that masks would need to be removed. Mask dispensers have been added at public entrances to the hospital and Community Mental Health. The dispensers are meant to augment the support by NHH Auxiliary volunteers who have been exceptional at helping to distribute masks and remind incoming patients and visitors of the importance of Personal Protective Equipment while inside the hospital.

“Despite NHH’s universal masking policy, we continue to see some visitors taking a relaxed approach to masking while inside the hospital, either removing the mask after entry, letting it drop down around their chin, or removing it once in a patient room. Unfortunately, we believe that this has contributed to some patients contracting COVID-19,” said Ellen Douglas, Manager of Infection Prevention and Control at NHH. “For our care teams, it is extremely hard to enforce masking when some visitors simply do not acknowledge the risk for themselves, the loved ones they are visiting, and other vulnerable patients around them when masks are not worn in high-risk settings like hospitals. Masks work. If you are visiting a loved one at NHH, please wear a mask, and please wear it properly and consistently throughout your stay to help us minimize the risk of further outbreaks in the future.”

For details on NHH’s Visiting Guidelines and expectations, including virtual visiting options and answers to other Frequently Asked Questions, please see the Visiting Guidelines page our website.

Updates on NHH’s COVID-19 status will continue to be communicated through the hospital’s website and related social media channels. Community outbreak information will be found on the HKPRDHU website,

View/download the news release pdf