Access to Information

Effective January 1, 2012, hospitals in Ontario will be subject to the Freedom of Information and Protection of Privacy Act (FIPPA). Northumberland Hills Hospital (NHH) has a strong tradition of openness and accountability. To support compliance with FIPPA, NHH has created a Freedom of Information Office that will process freedom of information requests and oversee the protection of privacy.

About FIPPA

The Act has two main purposes:

to make public bodies more transparent and accountable by providing individuals with the right of access to government records
to protect personal information from unauthorized collection, use or disclosure by public bodies.

Links to the Act, and other related information, including answers to Frequently Asked Questions related to FIPPA, are provided below.

Proactive Disclosure

NHH’s website is your primary point of reference for corporate records. A Document Archive provides quick links to frequently requested information, including Annual Reports, Hospital Bylaws, Financial Statements and more. Further records will be found in the Accountability section and in the Board of Directors section of the site, both under About NHH.

If you cannot find what you are looking for on our website, please contact our Privacy Officer at 905-372-6811 ext 4827 or accesstoinformation@nhh.ca.

Requesting Information

In the event that you do not find the information you are looking for on our website, you have the right to make a formal request under FIPPA.

All formal requests should be directed to NHH’s Privacy Officer. NHH will process your request and make information available to you in an expedient and reasonable amount of time, in accordance with FIPPA. For details on fees associated with FIPPA requests click here.

Directory of Records and Personal Information Banks

See NHH’s Directory of Records and Personal Information Banks for information on the types of records held by NHH. Please note that some or all of these records may fall under the protection of privacy rules as stated in law.

FIPPA Request Form and Submission Process

Download NHH’s FIPPA request form here* or contact NHH’s Privacy Officer. There are three ways to submit a formal FIPPA request to NHH:

Submit in person: Print the form above, and deliver to the Privacy Officer together with payment. Please contact the Privacy Officer to set up an appointment in advance.
Submit by postal mail: Print the form above, and mail to NHH care of the Privacy Officer together with payment.
Submit by email: Return the completed form above to accesstoinformation@nhh.ca. Note: a request will commence with receipt of payment, as outlined on the form. NHH’s Privacy Officer will contact you to coordinate payment by credit card or mail.
If requesting a correction to personal information, please do not send via email or fax.

*Please note: this fillable PDF form is only viewable in Adobe Acrobat/Reader and will display an upgrade message when viewed in web browsers or other PDF viewers.

Questions or Comments?

To learn more about FIPPA legislation, or to inquire about a specific information, contact NHH’s Privacy Officer.

By phone: 905-372-6811 ext 4827

By email: accesstoinformation@nhh.ca

By mail: Privacy Officer, 1000 DePalma Drive, Cobourg, Ontario, K9A 5W6

Please note: FIPPA does not allow access to personal health records or personal health information. This information will continue to be governed by the Personal Health Information Protection Act. For further information on how to access Personal Health Information at NHH click here.