Other Opportunities: Patient Care Manager
| Reference # | 00777 |
| Posted | Monday, April 29th, 2024 at 1:55pm |
| Scope | Public Applications Accepted |
| Position | Patient Care Manager |
| Department | Post-Acute Specialty Services |
| Term | Full-Time, Permanent |
| Pay | Hiring Range: $110,119 - $113,422 per annum |
| Application Deadline | Monday, May 13th, 2024 at 12:00am |
At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.
EQUITY AND ACCESSIBILITY STATEMENT
Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.
We strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants if needed. For any hiring related accommodation needs and/or requests please email us via careers@nhh.ca.
LOCATION
Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.
ROLE OVERVIEW
Reporting to the Clinical Services Director, the Patient Care Manager is responsible for the overall day to day management and practice of the Post-Acute Specialty Services Units (Rehabilitation, Integrated Stroke Care, Palliative Care, and Transitional Care) in keeping with Northumberland Hills Hospital’s mission, vision, values and strategic direction.
The Patient Care Manager provides visible clinical leadership and demonstrates responsibility, accountability and commitment to the development of a work environment that exemplifies interprofessional and ethical practice; professional autonomous decision making; empowerment; integrative thinking; appreciative inquiry; a shared governance philosophy; and positive recognition through the support of professional development and continuing education opportunities.
The Patient Care Manager accomplishes this by modeling transformational leadership practices, and by developing, implementing and evaluating efficient and effective patient care unit operations and patient care systems/processes. In collaboration with the Practice Leaders, oversees and implements interprofessional practice/care/collaboration and ethical practices; and professional development/continuing education opportunities with the goal of creating a safe patient care, and workplace environment.
As an integral part of this role, the Patient Care Manager works collaboratively with the Clinical Services Director, all members of the interprofessional health care team, and all other patient care units and departments throughout NHH to ensure the operational efficiency of the unit, ultimately allowing the unit to accomplish NHH’s shared purpose of People First.
This is a mainly weekday position with on-call responsbilities.
QUALIFICATIONS/REQUIREMENTS
- Bachelor’s degree in nursing or other health related field.
- Current registration and in good standing with the College of Nurses of Ontario (CNO), or other professional college.
- Master’s level education in Business, Health Administration, or related field; or actively pursuing.
- Minimum of two (3) years recent clinical leadership experience.
- Minimum of two (2) years’ experience in quality improvement, implementation, and evaluation.
- Advanced knowledge of rehabilitation care
- Advanced knowledge of Best Practices in Geriatric Care
- Advanced knowledge of the Home First Philosophy
- Completion of OHA management courses or equivalent an asset.
- Demonstrated knowledge in related clinical specialty an asset.
- Advanced knowledge related to interprofessional and ethical practice; principles of adult education and teaching/learning principles; health care disciplines and their role in patient care.
- Demonstrated commitment to our core values of Quality, Respect, Integrity, Teamwork and Compassion.
- Demonstrated ability to foster an inclusive workplace culture that values diversity and promotes equity and belonging.
- Evidence of effective communication, and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem-solving approaches.
- Demonstrated commitment to leading edge interprofessional practice standards with knowledge and commitment to a shared governance philosophy and practice.
- Demonstrated attention to detail and adherence to policy and protocol are required to ensure that standards are met.
- Excellent interpersonal skills with a strong orientation to team development, mentorship, and staff empowerment.
- Proven leadership/management skills including strong financial, human resource, quality and change management, proven program planning, development, evaluation, and utilization experience.
- Ability to effectively guide, direct and assist staff to continuously improve performance.
- Demonstrated ability to work independently and be self-directed.
- Demonstrates a professional and respectful attitude to patients, public, volunteers and colleagues and fosters good public relations and effective working relationships.
- Ability to respond to many simultaneous/competing demands from patients, families, staff, physicians, and other programs and departments.
- Proficient with computer databases, spreadsheets, MS Office, and other electronic healthcare software.
- Demonstrated compliance with all Occupational Health and Safety Legislation and Infection Prevention and Control practices.
ASSETS
- Experience in Program Management and Change Management
- Experience in Patient and Family Co-Design in healthcare
- Experience with EPIC Clinical Information System
- Knowledge and Experience with home and community care in Northumberland County
EMPLOYMENT REQUIREMENTS
Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.
Additionally, to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.
Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. Furthermore, we are a scent-free environment. When attending the hospital kindly refrain from wearing strongly scented fragrances.
While we thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.