Other Opportunities: Admitting and Registration Clerk (Part-Time)

Reference #	00676
Posted	Thursday, October 12th, 2023 at 11:29am
Scope	Public Applications Accepted
Position	Admitting and Registration Clerk (Part-Time)
Department	Registration
Term	Part-Time
Pay	as per the CUPE collective agreement
Application Deadline	Wednesday, October 25th, 2023 at 12:00am

Position	Admitting and Registration Clerk
Department	Registration
Status	Part-Time
Reports to	Manager, Clinical Information
Direct reports	N/A
Work Pattern	No Rotation,8-hour shifts, days,evenings, nights, and weekends available
Posted Date
Closing Date

 

VALUES AND COMMITMENT

At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

EQUALITY AND ACCESSIBILITY STATEMENT

Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

We strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants if needed. For any hiring related accommodation needs and/or requests please email us via careers@nhh.ca

LOCATION

Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.

ROLE OVERVIEW

Knowledgeable and supportive of department goals and objectives as well as policies and procedures of the department, the Registration/Communication Clerk is responsible for: performing a variety of related patient information duties in an accurate and timely fashion, under minimal supervision, to assist health care providers in the delivery of quality patient care.  Responsibility also encompasses effective communication, which includes all switchboard functions and paging.  Public reception is also a vital part of this position.  Must be able to work under stressful situations; however, in a courteous and accommodating manner and pleasant voice.

• Operates all features of the Meridian 11 Communication System
• Receives all incoming telephone calls and places long distance calls for patients, physicians and staff.
• Operates Paging System – general announcements, paging personnel and codes
• Co-ordinates the telecommunication during operation of Fire Plan, Disaster Plan
• Performs ADT (Admission, Discharge, Transfer) functions and operates the printers and emboss machine.
• Ensures patient designation for Day Surgery and Out-patient visits is entered into the computer
• Performs the pre-registration process for booked surgical day surgery, out-patient clinic visits and in-patients
• Keeps the physician-on-call list current
• Balances the daily, weekly, and monthly Ministry of Health (MOH) Census Summary Report in conjunction with the business office
• Runs daily and weekly computer reports, as required e.g., admission, discharge, transfer, bed census, religion, and physician’s admission lists
• Maintains and safeguards confidentiality of all patient information
• Performs departmental Quality Assurance activities
• Performs other duties that may be assigned by the Manager

QUALIFICATIONS/REQUIREMENTS

Required

• Graduate of a community college Medical Secretarial Program/Medical Office Assistant Program, Medical Terminology Course or an acceptable equivalent combination of education and practical experience.
• Excellent interpersonal skills are a must, along with a high level of communication skills.
• Excellent keyboarding and current computer skills; capable of coping with the pressures of a variable workload.
• Follows safe and healthy work practices and maintains a safe and healthy work environment through attendance at educational programs, use of established mechanisms for injuries and hazards and adherence to health and safety related policies and procedures.

ASSETS

• Preference will be given to applicants with one year registration experience

EMPLOYMENT REQUIREMENTS

Successful applicants are required to provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.

Additionally to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.

Due to the ongoing pandemic, Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. The successful incumbent should expect the role to be in person. When attending the hospital kindly refrain from wearing strongly scented fragrances as we are a scent free environment. While we thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.