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Other Opportunities: PSW (Personal Support Worker)

Reference #00489
PostedTuesday, August 2nd, 2022 at 12:08pm
ScopePublic Applications Accepted
PositionPSW (Personal Support Worker)
TermPart Time - Temporary
Application DeadlineWednesday, August 31st, 2022 at 12:00am


At Northumberland Hills Hospital (NHH), our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.


Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

We strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants if needed. For any hiring related accommodation needs and/or requests please email us via


Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.


The Northumberland Hills Hospital (NHH) Personal Support worker (PSW) provides quality patient centered care to our patients including, but not limited to, assisting patients with their personal hygiene needs, activities of daily living and mobility according to their plan of care.The PSW will support exceptional mouth care and feeding, as well as skin care for the treatment and prevention of Hospital Acquired Pressure Injuries. The NHH PSW will assist our patients living with dementia, or behaviors by implementing stimulating activities, sitting, and talking with patients, or engaging in patient interactions that match their care plan. The NHH PSW will work and document autonomously under the supervision of a regulated health care provider.


  • Personal Support Work - Ontario College Certificate from an accredited community college
  • Basic Cardiac Life Support (B.C.L.S.) program, Level II: Basic Rescuer certification
  • Current CPR & First Aid
  • Knowledge and experience using proper body mechanics for a one-person transport by wheelchair or stretcher; demonstrated understanding of proper body mechanics when pushing, pulling, lifting and transferring patients; working knowledge of stretchers, beds, wheelchairs, etc.
  • Excellent verbal communication skills and the ability to work effectively with patients, families, and other members of the healthcare team.
  • Applies NHH values and professional practice standards to patient/client care and service.
  • Basic computer skills word, excel, power point etc.
  • Knowledge and understanding of person and family centered care with a geriatric focus
  • Effectively handle a challenging workload (i.e., heavy patient/client volumes, high acuity).
  • Responds appropriately and professionally in high stress and emergency situations (i.e., patient/client trauma, death, etc.).; Sound critical thinking abilities
  • Demonstrated ability to work independently and as a team member                                
  • Excellent interpersonal and verbal communication skills; computer skills
  • Demonstrated ability to perform duties with a customer/patient focus
  • Proven good attendance record with capabilities of maintaining this same standard.
  • Standing, sitting, walking – possibly for prolonged periods, bending or squatting
  • Pushing and pulling equipment and when transporting patients on stretchers/beds or wheelchairs
  • Required to assist patients during the transfer to and from units within the hospital
  • Maneuvering wheelchairs, stretchers, or beds through hospital corridors with and without patients
  • May be required to wear personal protective apparel (e.g., Gowns, gloves, masks, goggles, respirator etc.) while performing duties; may at times be subjected to unpleasant tasks, sights and odours
  • Follows safe and healthy work practices and maintains a safe and healthy work environment through attendance at educational programs, use of established reporting mechanisms for injuries, illness and hazards and adherence to health and safety related policies and procedures.
  • Is aware of their contribution to patient safety ensures actions to support patient safety culture
  • Proven good attendance record with capabilities of maintaining this same standard.
  • Ability to work a minimum of two shifts, days, evenings and/or night shifts


  • Recent patient care experience as a PSW in an acute care hospital setting preferred


Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.

Additionally to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.

Due to the ongoing pandemic, Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. The successful incumbent should expect the role to be in person however a hybrid working arrangement may also be considered subject to operational needs. Furthermore, we are a scent-free environment.  When attending the hospital kindly refrain from wearing strongly scented fragrances. While we thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.

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Personal Information collected on this form is collected under the authority of the Public Hospitals Act, R. S. O. 1990, c.40 and will be used for determining a qualified candidate list for internal postings. If you have any questions regarding this collection of information contact the Access and Privacy Office at ext. 4801.